The Predictability and Perfection Traps: Stifling Creativity

There are two general ways to improve performance: decrease negative plays and increase positive plays. In Seeing What Others Don’t: The Remarkable Ways We Gain Insight, Gary Klein used the equation:

Performance Improvements = Reduce Errors and Uncertainty + Increase Insights 

Klein’s focus was improving the creativity or insights of organizations, but many of his thoughts apply to basketball players, coaches, and teams. Klein argued that organizations fall into two traps (predictability and perfection) that stifle insights or original thinking.  […]